FAQ

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Q: Do you offer custom refractory materials?

A: Yes, we provide OEM and custom services. We can adjust the material composition, dimensions, and performance parameters according to specific customer requirements.

Q: Which industries do your refractory products serve?

A: Our products are widely used in industries such as metallurgy, steel, building materials, chemicals, and power. They are suitable for high-temperature environments like kilns, industrial furnace linings, and steel ladles.

Q: Are your refractory products environmentally friendly?

A: Yes, we are committed to green production. All our products meet environmental and energy-saving standards and have received relevant international certifications.

Q: Can you provide technical support and installation guidance?

A: Absolutely. We have a professional technical team that offers comprehensive support and on-site installation guidance to ensure optimal product performance.

What packaging and shipping options do you offer?

A: We provide various packaging solutions, including standard bags, bulk bags, and pallet packaging, all compliant with international shipping standards to ensure safe delivery of products.

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